I have been cable free since '03. I had a falling out with the now defunct Adelphi cable company in Chicago and swore off cable. That was back in aught-one. I was on the dish for 2 years and happy with that. I have been surviving off rabbit ears ever since.
Since I am still waiting for my phone and DSL to come back up, I decided to see if Comcast could hook me up before Verizon gets off their lazy ass. As I was checking out their availability in my area (I got an error on the results page - not a good sign,) they invited me to live chat with a representative. This is roughly how it went:
Comcast Rep: Comcast Rep has signed on.
Comcast Rep: Welcome to Comcast. We have great features, blah, blah, blah. Standard sales pitch.
Evil Genius: Evil Genius has logged on.
EG: Hi Comcast Rep
CR: What can I help you with today?
EG: I need phone and internet service.
CR: What Comcast services do you currently have?
EG: None. You suck donkey balls, but I am desperate.
CR: What is your complete address so I can check your area for service?
EG: 123 Fake Street
EG: Apt 1
EG: Evil Lair, USA 12345
CR: Please stand by while I check that address.
CR: Thank you for your patience while I check.
EG: Fine. I have been without service for a week and the phone company says it will be another 14 days. So if you can hook me up before then, I'll buy your standard bait-and-switch package deal.
CR: Great news! We have service in your area. Do you have a contact number where one of representatives can reach you?
EG: Can you get me service or not?
CR: If you provide your phone number a sales rep will be happy to assist you.
EG: Your phone number is right there on the website. I could have easily dialed it if I wanted to talk to someone.
CR: We can provide you with great offers if you are willing to speak to one of our sales reps.
EG: So why do you have a chat option if you aren't able to assist me with the same services as an operator?
Evil Genius: Evil genius has ended this session.